The AIRLINE CAPTAIN
He writes:
My lead flight attendant came to me and said,
"We have an H.R. on this flight." (H.R. stands for human remains.)
"Are they military?" I asked.
'Yes', she said.
'Is there an escort?' I asked.
'Yes, I already assigned him a seat'.
'Would you please tell him to come to the
flight deck. You can board him early," I said..
A short while later, a young army sergeant entered the flight deck. He was the
image of the perfectly dressed soldier.
He introduced himself and I asked him about his soldier.
The escorts of these fallen soldiers talk about them as if they are still alive and
still with us.
'My soldier is on his way back to Virginia ,' he said.
He proceeded to answer my questions, but
offered no words.
I asked him if there was anything I could do for him and he said no.
I told him that he had the toughest job in the
military and that I appreciated the work that
he does for the families of our fallen soldiers.
The first officer and I got up out of our seats to shake his hand. He left the flight
deck to find his seat.
We completed our preflight checks, pushed back and performed an uneventful
departure.
About 30 minutes into our flight I received a call from the lead flight attendant in
the cabin.
'I just found out the family of the soldier we are carrying, is on board', she said.
She then proceeded to tell me that the father, mother,
wife and 2-year old daughter were
escorting their son, husband, and father home.
The family was upset because they were unable to see the container that the
soldier was in before we left.
We were on our way to a major hub at which the family was going to wait four
hours for the connecting flight home to Virginia .
The father of the soldier told the flight attendant that knowing his son was below
him in the cargo compartment and being unable to see him was too much for him
and the family to bear.
He had asked the flight attendant if there was anything that could be done to
allow them to see him upon our arrival.
The family wanted to be outside by the cargo door to watch the soldier being
taken off the airplane..
I could hear the desperation in the flight attendants voice when she asked me if
there was anything I could do..
'I'm on it', I said. I told her that I would get back to her. Airborne communication
with my company normally occurs in the form of e-mail like messages.
I decided to bypass this system and contact my flight dispatcher directly on a
secondary radio.
There is a radio operator in the operations control center who connects you to
the telephone of the dispatcher.
I was in direct contact with the dispatcher..
I explained the situation I had on board with the family and what it was the family
wanted.
He said he understood and that he would get back to me.
Two hours went by and I had not heard from the dispatcher.
We were going to get busy soon and I needed to know what to tell the family.
I sent a text message asking for an update. I saved the return message from the
dispatcher and the following is the text:
'Captain, sorry it has taken so long to get back to you.
There is policy on this now and I had to check on a few things.
Upon your arrival a dedicated escort team will meet the aircraft.
The team will escort the family to the ramp and plane side.
A van will be used to load the remains with a
secondary van for the family. The family will be taken to their departure area and
escorted into the terminal where the remains can be seen on the ramp.
It is a private area for the family only.
When the connecting aircraft arrives, the family will be escorted onto the ramp
and plane side to watch the remains being loaded for the final leg home.
Captain, most of us here in flight control are
veterans. Please pass our condolences on to the family.
Thanks.'
I sent a message back telling flight control thanks for a good job. I printed out the
message and gave it to the lead flight attendant to pass on to the father.
The lead flight attendant was very thankful and told me, 'You have no idea how
much this will mean to them.'
Things started getting busy for the descent, approach and landing. After landing,
we cleared the runway and taxied to the ramp area.
The ramp is huge with 15 gates on either side of the alleyway.
It is always a busy area with aircraft maneuvering every which way to enter and
exit.
When we entered the ramp and checked in with the ramp controller, we were
told that all traffic was being held for us.
'There is a team in place to meet the aircraft', we were told. It looked like it was
all coming together, then I realized that once we turned the seat belt sign off,
everyone would stand up at once and delay the family from getting off the
airplane.
As we approached our gate, I asked the copilot to tell the ramp controller we
were going to stop short of the gate to make an announcement to the
passengers. He did that and the ramp controller said, 'Take your time.'
I stopped the aircraft and set the parking brake.
I pushed the public address button and said, 'Ladies and gentleman, this is
your Captain speaking I have stopped short of our gate to make a special
announcement.
We have a passenger on board who deserves our honor and respect.
His Name is Private XXXXXX, a soldier who recently lost his life.
Private XXXXXX is under your feet in the cargo hold. Escorting him today is
Army Sergeant XXXXXXX. Also, on board are his father, mother, wife, and
daughter.
Your entire flight crew is asking for all passengers to remain in their seats to
allow the family to exit the aircraft first. Thank you.'
We continued the turn to the gate, came to a Stop and started our shutdown
procedures.
A couple of minutes later I opened the cockpit door. I found the two forward
flight attendants crying, something you just do not see.
I was told that after we came to a stop, every passenger on the aircraft stayed
in their seats, waiting for the family to exit the aircraft.
When the family got up and gathered their things, a passenger slowly started to
clap his hands. Moments later more passengers joined in and soon the entire
aircraft was clapping.
Words of 'God Bless You', I'm sorry, thank you, be proud, and other kind words
were uttered to the family as they made their way down the aisle and out of the
airplane.
They were escorted down to the ramp to finally be with their loved one.
Many of the passengers disembarking thanked me for the announcement I had
made.
They were just words, I told them, I could say
them over and over again, but nothing I say will bring back that brave soldier.
I respectfully ask that all of you reflect on this event and the sacrifices that
millions of our men and women have made to ensure our freedom and safety in
these United States of AMERICA .
Foot note:
As a Viet Nam Veteran I can only think of all the
veterans including the ones that ro de below the deck on their way home and
how they were treated.
When I read things like this I am proud that our country has not turned their
backs on our soldiers returning from the various war zones today and give them
the respect they so deserve.
I know every one who has served their country who reads this will have tears in
their eyes, including me.
Prayer chain for our Military... Don't break it!
Please send this on after a short prayer for our service men and women.
Don't break it!
They die for me and mine and you and yours and deserve our honor and
respect.
Prayer:
'Lord, hold our troops in your loving hands. Protect them as they protect us.
Bless them and their families for the selfless acts they perform for us in our time
of need. Amen.'
Prayer Request: When you receive this, please stop for a moment and say a
prayer for our troops around the world.
There is nothing attached.
Just send this to people in your address book.
Do not let it stop with you.
Of all the gifts you could give a Marine, Soldier, Sailor, Airman, & others deployed
in harm's way, prayer is the very best one.
GOD BLESS YOU!!!
He writes:
My lead flight attendant came to me and said,
"We have an H.R. on this flight." (H.R. stands for human remains.)
"Are they military?" I asked.
'Yes', she said.
'Is there an escort?' I asked.
'Yes, I already assigned him a seat'.
'Would you please tell him to come to the
flight deck. You can board him early," I said..
A short while later, a young army sergeant entered the flight deck. He was the
image of the perfectly dressed soldier.
He introduced himself and I asked him about his soldier.
The escorts of these fallen soldiers talk about them as if they are still alive and
still with us.
'My soldier is on his way back to Virginia ,' he said.
He proceeded to answer my questions, but
offered no words.
I asked him if there was anything I could do for him and he said no.
I told him that he had the toughest job in the
military and that I appreciated the work that
he does for the families of our fallen soldiers.
The first officer and I got up out of our seats to shake his hand. He left the flight
deck to find his seat.
We completed our preflight checks, pushed back and performed an uneventful
departure.
About 30 minutes into our flight I received a call from the lead flight attendant in
the cabin.
'I just found out the family of the soldier we are carrying, is on board', she said.
She then proceeded to tell me that the father, mother,
wife and 2-year old daughter were
escorting their son, husband, and father home.
The family was upset because they were unable to see the container that the
soldier was in before we left.
We were on our way to a major hub at which the family was going to wait four
hours for the connecting flight home to Virginia .
The father of the soldier told the flight attendant that knowing his son was below
him in the cargo compartment and being unable to see him was too much for him
and the family to bear.
He had asked the flight attendant if there was anything that could be done to
allow them to see him upon our arrival.
The family wanted to be outside by the cargo door to watch the soldier being
taken off the airplane..
I could hear the desperation in the flight attendants voice when she asked me if
there was anything I could do..
'I'm on it', I said. I told her that I would get back to her. Airborne communication
with my company normally occurs in the form of e-mail like messages.
I decided to bypass this system and contact my flight dispatcher directly on a
secondary radio.
There is a radio operator in the operations control center who connects you to
the telephone of the dispatcher.
I was in direct contact with the dispatcher..
I explained the situation I had on board with the family and what it was the family
wanted.
He said he understood and that he would get back to me.
Two hours went by and I had not heard from the dispatcher.
We were going to get busy soon and I needed to know what to tell the family.
I sent a text message asking for an update. I saved the return message from the
dispatcher and the following is the text:
'Captain, sorry it has taken so long to get back to you.
There is policy on this now and I had to check on a few things.
Upon your arrival a dedicated escort team will meet the aircraft.
The team will escort the family to the ramp and plane side.
A van will be used to load the remains with a
secondary van for the family. The family will be taken to their departure area and
escorted into the terminal where the remains can be seen on the ramp.
It is a private area for the family only.
When the connecting aircraft arrives, the family will be escorted onto the ramp
and plane side to watch the remains being loaded for the final leg home.
Captain, most of us here in flight control are
veterans. Please pass our condolences on to the family.
Thanks.'
I sent a message back telling flight control thanks for a good job. I printed out the
message and gave it to the lead flight attendant to pass on to the father.
The lead flight attendant was very thankful and told me, 'You have no idea how
much this will mean to them.'
Things started getting busy for the descent, approach and landing. After landing,
we cleared the runway and taxied to the ramp area.
The ramp is huge with 15 gates on either side of the alleyway.
It is always a busy area with aircraft maneuvering every which way to enter and
exit.
When we entered the ramp and checked in with the ramp controller, we were
told that all traffic was being held for us.
'There is a team in place to meet the aircraft', we were told. It looked like it was
all coming together, then I realized that once we turned the seat belt sign off,
everyone would stand up at once and delay the family from getting off the
airplane.
As we approached our gate, I asked the copilot to tell the ramp controller we
were going to stop short of the gate to make an announcement to the
passengers. He did that and the ramp controller said, 'Take your time.'
I stopped the aircraft and set the parking brake.
I pushed the public address button and said, 'Ladies and gentleman, this is
your Captain speaking I have stopped short of our gate to make a special
announcement.
We have a passenger on board who deserves our honor and respect.
His Name is Private XXXXXX, a soldier who recently lost his life.
Private XXXXXX is under your feet in the cargo hold. Escorting him today is
Army Sergeant XXXXXXX. Also, on board are his father, mother, wife, and
daughter.
Your entire flight crew is asking for all passengers to remain in their seats to
allow the family to exit the aircraft first. Thank you.'
We continued the turn to the gate, came to a Stop and started our shutdown
procedures.
A couple of minutes later I opened the cockpit door. I found the two forward
flight attendants crying, something you just do not see.
I was told that after we came to a stop, every passenger on the aircraft stayed
in their seats, waiting for the family to exit the aircraft.
When the family got up and gathered their things, a passenger slowly started to
clap his hands. Moments later more passengers joined in and soon the entire
aircraft was clapping.
Words of 'God Bless You', I'm sorry, thank you, be proud, and other kind words
were uttered to the family as they made their way down the aisle and out of the
airplane.
They were escorted down to the ramp to finally be with their loved one.
Many of the passengers disembarking thanked me for the announcement I had
made.
They were just words, I told them, I could say
them over and over again, but nothing I say will bring back that brave soldier.
I respectfully ask that all of you reflect on this event and the sacrifices that
millions of our men and women have made to ensure our freedom and safety in
these United States of AMERICA .
Foot note:
As a Viet Nam Veteran I can only think of all the
veterans including the ones that ro de below the deck on their way home and
how they were treated.
When I read things like this I am proud that our country has not turned their
backs on our soldiers returning from the various war zones today and give them
the respect they so deserve.
I know every one who has served their country who reads this will have tears in
their eyes, including me.
Prayer chain for our Military... Don't break it!
Please send this on after a short prayer for our service men and women.
Don't break it!
They die for me and mine and you and yours and deserve our honor and
respect.
Prayer:
'Lord, hold our troops in your loving hands. Protect them as they protect us.
Bless them and their families for the selfless acts they perform for us in our time
of need. Amen.'
Prayer Request: When you receive this, please stop for a moment and say a
prayer for our troops around the world.
There is nothing attached.
Just send this to people in your address book.
Do not let it stop with you.
Of all the gifts you could give a Marine, Soldier, Sailor, Airman, & others deployed
in harm's way, prayer is the very best one.
GOD BLESS YOU!!!
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